Carson Ellsworth

Contact Information

Qualifications

Technology	Level	Comments
Eclipse	Expert	Have used the IDE since v1. Developed extensions for the platform, tested many Eclipse based projects
Apache (Web server)	Expert	Including WAMP/LAMP Stacks - Able to setup configure and maintain local and remote server solutions (experience with mod_rewrite, mod_tidy, etc.)
PHP	Intermediate	PHP - Hand coded PHP web sites and content management systems. Implemented an enterprise level trouble ticket tracking system.
Wordpress	Expert	Built themes, plugins, modified core
Drupal	Intermediate	Built themes, modules, views
html	Expert	Able to hand code valid,w3c standard (strict) html
css	Expert	Strong CSS knowledge. Including the ability to hand code cross-browser css based layouts with floating elements and layers (divs).
Mysql	Intermediate	Designed and implemented system (including db) for trouble ticket tracking system for enterprise-level helpdesk usage.
Windows	Expert	Experience with development in a Windows hosting environment. Including test automation on that platform. Registry editing; service adjustments.
Linux	Intermediate	Experience with development in a Linux hosting environment.
SVN	Expert	Maintain multiple repositories, tag revisions, revert to previous, etc.
Bugzilla	Expert	Able to program to the bugzilla api to extend the software and customize it.
AJAX and Derivative Technologies	Intermediate	Developed, debugged, and tested.
Markup	Expert	Markdown and Textile, and Wiki mark-up preferred.
RSS/ATOM	Intermediate	Experience with XML syndication in multiple formats and schemas.
Photoshop, Gimp	Expert	Slicing, image manipulation and optimization of graphics, layers, alpha.

Portfolio

Business Processes Inc.

ESQ Sites 123

Fivesprockets LLC

RapDev Pro.

Employment History

Fivesprockets LLC 2009 - Present San Diego, CA

Web Developer

Front-end scripting including: PHP, HTML, DHTML, JavaScript, CSS, AJAX
Work in UNIX environment
Selenium Front-End testing
White box and black box testing of enterprise software written in Java
Java, servlet, jsp programming on the back end
White box testing, black box testing of Java code
API development (proprietary) and usage (Twitter).
Adaptation of cross-platform, cross-browser compatibility concerns
Build database-driven applications and Web sites
Drupal theme building and module programming
Develop web application architecture and relational database design
Search engine optimization (SEO)
Server-side development

Fastwiki Media 2005 - Present San Diego, CA

Owner

Website development using PHP, HTML, CSS
Used JavaScript frameworks, Prototype, script.aculo.us, and jQuery to enhance client websites
Tested website functionality with Selenium and HttpUnit
Deployed web servers on Linux systems using Apache
Database modification, phpMyAdmin, MySQL
End-user training for Joomla and Wordpress
Direct end-user support for client websites (cms usage, authoring, changes and enhancements)
On-site and remote end-user support for technical hardware and software issues
Online email / web support

Business Processes Inc. 2008 - Present San Diego, CA

Systems Administrator / Webmaster

Consultant position responsible for implementing the Business Processes website
Email setup and testing
Principal quality and development engineer
Automated website testing and deployment, including content management, web hosting, and collateral requirements for online presence
Implemented using php / mysql / html / css
Responsible for all SQL databases connected to the company’s Web site.
Advanced search engine optimization techniques applied
More

Software Life Cycle Group 2005 - 2006 San Diego, CA

Systems Administrator / Webmaster

Design, developed and maintained the Software Life Cycle Group technology infrastructure
Designed and implemented infrastructure test plan
Setup automated test framework for website revisions
Planned and implemented source control strategy
Implemented customer relationship management system
Trained company computer users on proper system work flow to reduce time loss by automating repetitive tasks.
Gathered the requirements for an inter-company collaborative technology solution
Improved sales work flow with a state of customer relationship management system

Parasoft Corporation 1995 - 2005 San Diego, CA

Technical Support

Performed training of users, customers, and resellers
Defined tools and processes for daily support of 12M software system
Managed day to day activities of a team of help desk personnel
Defined processes for issue life-cycle
Provided highest level technical support
Worked with sales professionals covering all states
Public speaking: seminars, and training sessions with Fortune 500 companies
Supported sales reps in opening new accounts and upgrading existing service
Assisted many sales calls from lead to close
Quickly and effectively solved customer challenges
Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service
Database programming (for custom helpdesk system) MySQL / Oracle
Fielded email and phone requests for technical product support from customer/users and resellers of Parasoft Software
Provided support to sales force and sales engineers
Assisted with product testing, troubleshoots and replicated issues
Contributed to knowledge base and technical product documentation
Met and exceeded customer satisfaction targets

Product Manager

Idea generation for all versions of the Jtest software product
Gathered business and/or market requirements from prospects, customers of earlier versions of the product, domain experts, technology visionaries, market experts, products / solutions from competing vendors, etc.
Created requirements documents aggregating the various requirements of the above constituents
Created product requirement documents and functional specifications used as inputs to the engineering team to build the product versions. This included activity Diagrams, HTML mockups, Index cards, Whiteboards, etc.
Managed conflicts between the engineering, sales and marketing business units as it applied to Jtest versions and features
Conducted user acceptance tests
Managed packaging of Jtest by demonstrating the product to customers and sales teams using web-based conferencing tools. Built flash/captivate demo movies for instructional as well as marketing consumption
Performed internal and external positioning and promotion tactics, managed the perception of Jtest
Solicited customer feedback
Reported software bugs, and passed these to engineering for subsequent build / release cycles
Performed competitive analysis as to how Jtest is behaving in the market
Solicited more features and benefits from the users of Jtest and users of competitive products

Quality Assurance Manager

Lead the implementation of software QA and Release strategy, standards, and processes for Jtest product
Built and managed a team of test engineers, on-shore and off-shore, necessary to keep the pace of testing.
Ensured quality Jtest prior to production release.
Built and maintained a staging environment where all code was tested and certified prior to roll-out.
Coordinated and performed functional and regression testing of Jtest.
Responsible for designing, building, and maintaining a dedicated Staging environment
Ensured that the QA environment stays in sync with production to ensure valid testing
Designed, developed, and implemented test suites that provide complete testing coverage for all applications
Black box and White box testing
Management of a team of onshore and offshore QA and Release engineers
Selected and implemented appropriate tools for managing the test process
Provided leadership in establishing and documenting all testing policies, procedures, and standards
Addressed data quality issues with users, vendors, and management
Developed QA test scripts and test plans for all critical software applications
Partnered with Development, Project Management, Application Engineering, System Support, and System Operations groups to integrate QA and Release Management into the overall software development life cycle

Professional Services

Supported sales personnel
Deployment, setup and troubleshooting of issues in the product
Supported customer accounts
Assisted sales throughout the sales cycle

Solutions and Field Sales Engineer

Evaluated trouble ticket and issue tracking systems to decrease issue resolution time
Performed technical demos and presentations of product to potential customers
Conducted proof of concepts at several companies that led to purchase orders
Identified issues with the product and communicated frequently the development group

Software Development

Designed, implemented and developed integral parts of Jtest, an award winning automated testing tool, for Java.
Created professional installers, using Install Shield for Parasoft's products shipped to market.
Implemented and designed a C++ overloaded function resolution module for a proprietary parser
Worked on code for a full Java parser front end for a rule analysis engine for Jtest
Coded native API for the Jtest virtual machine (a clean room implementation of the JVM)
Prototyped Struts based web-application used in a Parasoft company partnership with Xystus

Education

Bachelor of Science Computer Science, UC Riverside